Which ESG KPIs and Metrics Really Matter?

Corporate executives and managers continue to wrestle with difficult questions: Which ESG and sustainability metrics should we disclose? Why? How? And who is demanding this information?

Key Findings

Rising stakeholder pressure — Asset owners, managers, ESG ratings firms, credit risk agencies, and customers are all seeking greater transparency.

Boardroom-level discussions — ESG data expectations are now shaping conversations at the C-suite and board levels.

Defining materiality — Determining which KPIs are most relevant is critical for effective disclosure and stakeholder trust.

Summary

This G&A Institute Resource Paper—authored by Pam Styles, veteran investor relations professional, G&A Fellow, and Principal of Next Level Investor Relations—offers practical insights to help companies navigate the crowded landscape of ESG metrics. It highlights the strategic considerations executives need to weigh when deciding what to measure and disclose.

What You’ll Learn

In this paper, you’ll gain insights into how companies can determine which ESG KPIs and metrics matter most for disclosure, why various stakeholder groups are demanding this information, and how organizations can balance transparency with strategic advantage. Drawing on the expertise of veteran investor relations professional Pam Styles, the paper also explores how aligning ESG reporting with investor expectations can strengthen credibility and support long-term business strategy.

Research Paper

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